City of Bettendorf issued the following announcement on Mar. 24.
Beginning at Noon today, Tuesday, March 24, the public will not be able to enter City Hall until further notice. Even though the building is closed, we are open for business.
Many city services can be accessed over the phone or online. Staff is happy to help you with questions or service changes at 563-344-4000, 8:00 a.m. – 5:00 p.m., Monday-Friday.
Your check payment for City utility bills can be placed in the drop box in the City Hall parking lot, 1609 State Street. Credit card payments can also be made 24 hours a day by phone at 563-344-4000 (follow voice menu after 5:00 p.m.) or online at www.municipalonlinepayments.com/bettendorfia.
If you have questions or need to make an appointment, please call or send an email to one of the following numbers:
Administration - 563-344-4013 mspencer@bettendorf.org
City Administrator – 563-344-4007 dploehn@bettendorf.org
Human Resources – 563-344-4009 krichlen@bettendorf.org
Public Information Officer – 563-344-4033 lhaldeman@bettendorf.org
Economic Development – 563-344-4060 jreiter@bettendorf.org
Parks and Recreation – 563-344-4113 ymoen@bettendorf.org
We appreciate your help while we keep you and our staff safe and healthy.
- Beginning at Noon today, Tuesday, March 24, the public will only have limited access to the entrance of the Public Works/ City Hall Annex facility until further notice. Even though the building has restricted access, we are open for business. Many city services can be accessed over the phone or online. Staff is happy to help you with questions or service changes Monday- Friday, 8:00 a.m. – 5:00 p.m. There will be a phone accessible in the main lobby for the public to contact the appropriate service areas.
If you have questions or need to make an appointment, please call or send an email to one of the following numbers:
Public Works Director - 563-344-4055 bschmidt@bettendorf.org
Operations - 563-344-4088 khatfield@bettendorf.org
Community Development - 563-344-4100 bmorlok@bettendorf.org
Engineering - 563-344-4055 bmorlok@bettendorf.org
Building Permits - 563-344-4074 building@bettendorf.org
Right-of-Way Permits - 563-344-4055
- The Library will be closed to the public through March 31 and lending/delivery of physical materials, including the ability to place or pick-up library reserves at the library will be suspended until further notice. Bettendorf Public Library card holders can access a wide selection of digital online resources remotely, and at any time, including eBooks, eMagazines, eAudiobooks, and more at http://www.bettendorflibrary.com. City and library social media outlets and websites will provide up-to-date information on continuing availability of services. Please check these resources for regular updates. Reference and on-site assistance with online resources is available by email at info@bettendorflibrary.com or phone @ 563-344-4175.
To assist library users during the recent unprecedented closure of area libraries, Bettendorf Public Library and Rivershare Consortium libraries will extend due dates on all items to May 18, 2020.
- While Palmer Grill and Bar is closed for the next two weeks, staff will be glad to serve their delicious food to you! They are open for carryout & curbside. Call The Grill at 563-344-7169.
- Many City services can be accessed over the phone or online. Staff is happy to help you over the phone with questions or service changes at 563-344-4000 or visit us online at www.bettendorf.org. Your check payment for City utility bills can be placed in the drop box in the City Hall parking lot. Credit card payments can also be made 24 hours a day by phone (563-344-4000) or online at https://www.municipalonlinepayments.com/bettendorfia. The City will waive credit card fees until further notice.
- TEMPORARY SUSPENSION OF DOOR-TO-DOOR SOLICITORS - In light of the current COVID-19 situation, The City is suspending all door-to-door solicitation until further notice. We will be offering all licensed solicitors a prorated refund of their license or an extension of their license for the period of time in which this suspension is in place. This is only temporary until this matter is considered under control by the CDC. We currently have 16 licensed solicitors most of whom are with Metronet. The others consist of American Dream Home Improvement and Tala Roofing.
- The Family Museum will be closing today, March 16, 2020 at 5:00 p.m. and will remain closed through March 31, 2020. All classes have been cancelled. Please check back for updates, as the situation regarding the COVID-19 virus is fluid. We appreciate your understanding and want to help our community stay safe.
- Beginning Tomorrow, March 17, and running through March 31, the Life Fitness Center and Community Center will be closed to the public. Additionally, all recreation programs have been cancelled through April 13. Families of participants currently registered in our winter/spring programs should expect to receive an email in the coming days detailing more specific follow up information. If you have further questions, feel free to call the Parks & Recreation main line at 563-344-4113. Summer program and Learn To Swim registration will open as scheduled the morning of March 23 at midnight. Please check back for further updates.
In light of the rapidly developing public health situation with COVID-19, the Quad Cities Transit Systems, the Rock Island County Metropolitan Mass Transit District (Metro), Davenport (CitiBus) and Bettendorf, IA are suspending fare collection on fixed route and paratransit buses until further notice. This move comes as a result of the CDC recommendations to practice social distancing. We recommend people avoid unnecessary travel and stay home when sick. We recognize that people still need to get to work, social services, and grocery stores. The elimination of paper tickets, transfers, and cash will eliminate additional contact between operators and passengers. This will also allow for parents to utilize fixed route to access school meal distribution sites while schools are not in session.
Riders in Illinois can find up to date information on service at www.MetroQC.com/covid19.
Riders in Davenport can find information at www.cityofdavenportiowa.com.
Riders in Bettendorf can find information at www.bettendorf.org
Preventing the spread of COVID-19 is a team effort, so we ask riders to do their part and follow the guidelines outlined by the CDC, such as washing hands regularly and staying home when sick.
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